Privacy Policy

1. Who this applies to

This policy explains how T7 Securities Pvt Ltd handles information when you visit www.t7trade.com (the “Site”). It does not cover the brokerage relationship you enter with Dhan, which is governed by Raise Securities Pvt Ltd's own privacy policy.

We are a data fiduciary in respect of this Site: we decide why personal data is processed here and how. This policy is written to meet the Digital Personal Data Protection Act, 2023 and the Digital Personal Data Protection Rules, 2025. Those obligations are not yet fully in force — the Rules phase in over eighteen months from their publication in November 2025 — and we publish this now so that what we do is disclosed before it becomes compulsory.

2. What we collect

This Site is a static website. There is no login, no membership account and no payment facility here, so we do not ask you to register with us or hand over card or banking details. In practice the information we hold falls into three groups:

• Information you give us: your name, email address, phone or WhatsApp number, and trading-experience level, when you contact us or ask for account-opening help. This arrives by email, phone or WhatsApp and stays in those channels.
• Browsing and technical information: IP address, browser type and version, device type, the pages you view and the time spent on them, collected automatically by our web host as standard server logs. This is the largest category, because it is gathered from every visit whether or not you contact us.
• Referral information: if you open an account through our referral link, the broker may share basic onboarding status back with us so we can assist you. We do not receive your holdings, trades, funds, or credentials.

The second of those is worth reading carefully, because it is easy to assume technical data is not personal data. An IP address and a device identifier are personal data under the DPDP Act whenever they can be linked back to an individual, which a web server log generally can. So we treat our logs as personal data: we do not treat them as anonymous, and we do not use them to build a profile of you.

We never ask for, and you should never send us, your Dhan password, OTP, PIN, or full account credentials.

3. How we use it

• To respond to your enquiries and provide account-opening assistance
• To understand how the Site is used so we can improve it
• To detect fraud, abuse and security incidents
• To meet legal, tax and regulatory record-keeping obligations

We do not use your information to send unsolicited marketing, and we do not sell or rent your personal data to anyone.

4. Cookies and local storage

Because the Site is a static website, it sets no advertising or cross-site tracking cookies, and it runs no third-party analytics or tag managers. There is no cookie banner because there is nothing to consent to.

The only thing stored on your device is your light or dark theme preference, kept in your browser's local storage so the Site does not flash the wrong theme on each visit. It never leaves your browser, we cannot read it, and clearing your browser data removes it.

If we ever introduce analytics or any advertising or cross-site tracking, this policy will be updated and any consent mechanism explained before they are enabled.

5. Sharing your information

We share information only in these situations:

• With Dhan, where necessary to assist with your account opening or service as an Authorised Partner.
• With our hosting provider, Cloudflare, which serves the Site and generates the server logs described in section 2. It processes that data on our instructions.
• With service providers such as email providers, strictly on a need-to-know basis and under confidentiality terms.
• Where required by law: to regulators, courts or law enforcement, or to enforce our legal obligations.
• With your consent, in any other circumstance.

We are not in the business of selling data. Note that any account you open with the broker is subject to the broker's own privacy policy, and the broker will process your financial data directly under its own controls. Any payments to the broker are made on the broker's own platform through its payment gateway; T7 neither collects nor stores your card or banking details.

The DPDP Rules permit personal data to be transferred outside India where the Central Government has specified the applicable requirements. Our hosting provider processes server logs on servers that may sit outside India; it does so on our instructions and for no other purpose.

6. Data security

We apply reasonable technical and organisational measures to protect your data against unauthorised access, loss or misuse. The Site is served over HTTPS. No system is perfectly secure, however, and you should be cautious about what you send over any channel.

7. Retention

Enquiry data is kept only as long as needed for the purpose it was collected, or as required by law. You can ask us to delete your enquiry at any time, and we will do so unless we are required to retain it.

Server logs are generated automatically by our host and held for its own operational reasons. We do not set that period, so we are not going to quote you one here — ask us and we will tell you what it currently is. What we can say plainly is that we do not use logs to build a profile of you, and we do not combine them with the details of an enquiry to make decisions about you.

8. Your rights

Under applicable Indian data protection law — the Digital Personal Data Protection Act, 2023 — you may request access to the personal data we hold about you, ask us to correct it, or ask us to delete it where we are not required to retain it. To make a request, email us at support@t7trade.com. We will respond within a reasonable period.

Two practical notes, so a request is not delayed. You do not need an account with us, because we do not operate one — just say what you want and how we may identify you. And we will ask for only the information needed to verify the request, so please do not send account credentials, OTPs or PINs.

9. Third-party links

The Site links to Dhan, exchanges, community platforms and other third-party sites. Once you follow such a link, that site's own privacy policy applies. We are not responsible for the content or data practices of third parties.

10. Changes to this policy

We may update this policy to reflect changes in our operations or the law. The “last updated” date at the top reflects the current version, and material changes will be highlighted on this page.

11. Contact

Questions about this policy, or any grievance about the way we collect, store or process your information, should go to:

T7 Securities Pvt Ltd
Dot Space Business Center, Ushasandhya, 1st Floor
Cabin No - 05, TC No 24/3088, Devasom Board Road, Kowdiar
Thiruvananthapuram, Keralam - 695003, India
support@t7trade.com · +91 94465 88497

Grievances relating to your brokerage account are the broker's to handle, not ours. Those should go to help@dhan.co.